Microsoft is featuring several year-end incentives for business owners.  If you’ve been contemplating additional users or products, now is a good time to take the plunge.

With it’s “Microsoft Dynamics ERP Holiday Season User Offer,” Microsoft is taking up to 20% off...

As we prepare to launch our own customer self-service portal, I’ve been thinking about how much technology has changed the nature of customer service. It’s not the “what” that has changed, as much as the “how.”

Today I was preparing for a meeting with client, and I was a little concerned. A co-worker was driving in from another city for the meeting and he had never been to the client’s location before. I tried to call, but no luck. With about an hour to go, he emails me from his phone and informs me that his GPS device has him arriving right at start time.

Today I was preparing for a meeting with client, and I was a little concerned. A co-worker was driving in from another city for the meeting and he had never been to the client’s location before. I tried to call, but no luck. With about an hour to go, he emails me from his phone and informs me that his GPS device has him arriving right at start time.