In some cases, telephone interviews are a way for employers to
“pre-screen” possible job candidates before they are granted an in-person
interview. In other cases, employers will conduct the full interview over the
phone. Whether you are required to go through a pre-screening or have already
been given the interview, you must be more prepared than you would be for an
in-person interview, even if you are allowed to interview in your PJ’s.
Below are some telephone interview tips to keep in mind so your next phone
interview is a success.
Telephone Interview Tips
1) *Use a landline*. You don’t want to risk having problems with cell
phone service. It is irritating for employers to conduct interviews if
the call breaks up frequently or is dropped completely. If you don’t
have a land line at home, just make sure you are in an area with as much
cell phone service as possible. Do what you can so the process runs as
smooth as possible.
2) *Keep your materials handy*. In fact, lay everything out in front of you.
This includes your resume, notes about your career objective (even if it
isn’t included in your original cover letter it’s a good idea to have
this out depending on the questions he will ask you), a pen and pad of
paper for note-taking and anything else you think may be helpful during
your interview. Because you won’t have to schlep into an office, you
can have anything out in front of you to aid with your success.
3) *Steer clear of distractions*. Find a quiet place to interview and stay
there! There shouldn’t be any noise in the background to distract you
or your potential employer. However, it is understandable that this can
be tricky if you have young children at home who need your attention.
When you set up your interview appointment, try to schedule it for as
precise a time or window as possible. That way, you are able to avoid
possible distractions (ex.: your phone interview is between 4 and 4:30,
so no one can have company over during that time, the kids are fed and
occupied or a sitter will watch them, if need be.)
4) *Speak slowly and clearly*. When you speak to people face-to-face, you
are able to understand what they are saying more clearly because you can
see their mouth move. So in a way, you are reading their lips! Neither
you nor your potential employer will be able to do this over the phone of
course, so speak clearly and a little bit more slowly than you would if
you were talking to this person in person. If you can’t hear him,
politely ask him to repeat himself or ask him to speak closer to the
phone.
5) *Remember – you can’t be seen*. That means that anything you say
cannot be interpreted by your body language. Beware of jokes or sarcastic
remarks that would have been harmless had he seen your facial expression.
Maintain your professionalism; stay on target with the interview topics
and focus on the key information about you that will get you hired.
6) *No eating, drinking or chewing gum!* This is self-explanatory. But, we
humans are creatures of habit and might pop a potato chip in our mouths
at just the wrong moment. However, when I say no eating or drinking I
mean during the phone interview. You should eat beforehand to get your
brain going so you can focus.
7) *Prepare questions ahead of time*. Just like in a personal interview,
prepare a few questions to ask your potential employer at the end of your
phone interview. Some examples are: “What does a typical day look like
for an employee with this job?” “What are some skills I would need to
develop in order to excel in the position I’m applying for?” “What
software/equipment would I be using?” Remember – do not ask about
salary or benefits until the employer has brought it up. Fortunately, it
can be less intimidating interviewing over the phone with these telephone
interview tips and you may even feel more confident that you’ll do
well. Great! As long as you are fully prepared and take the necessary
precautions, there is no reason why you shouldn’t have a successful
phone interview.
As seen on the New Grad Life blog [1].
Visit LBMC Strategic Staffing at www.lbmcstaffing.com [2].
[1] http://newgradlife.blogspot.com
[2] http://www.lbmcstaffing.com