What is legacy technology?
Simply put, it is outdated technology that remains in use, despite the availability of newer systems. It is “comfortable” and viewed as “reliable” and is still around because you’ve known each other for years. Does this sound like a relationship you’ve had in the past? While some things are just meant to be, such as peanut butter and jelly, peas and carrots, Mario and Luigi – I have seen many companies (and relationships) who have sought out change for change sake and have failed miserably. The first step is to decide if you have a legacy system you should consider replacing.
Three reasons to break up with your legacy imaging system
If your company desires to differentiate your service to your customers through system integration, automation, and self-service, but your legacy imaging system still is just storing and retrieving documents – it’s time to stop settling and move on.
“I don’t see a future together”
If your legacy system doesn’t provide the features your organization needs, or can’t develop them, your business processes can’t evolve to create new efficiencies. Without continual product improvements, your legacy solution will require time-consuming workarounds, adding to your system’s mounting TCO.
“We don’t talk anymore”
Getting multiple systems to communicate effectively can be impossible when your legacy system doesn’t easily connect with other core business systems, like your ERP, EMR, student information system, claims management system or other business applications.
“You take more than you give”
The lifetime total cost of ownership (TCO) of your legacy system is draining: administrative overhead, third-party services, custom development, maintenance fees, and maintaining an outdated or under-performing system. Is your legacy system only adding costs without adding value?
Ask Yourself the Following Questions
- Does your system have very specific and deep experience in your industry? There is always the latest, greatest, cool technology that changes at a very rapid pace. Industry knowledge is much harder to find, so when you have it, you should be very careful to walk away from it.
- Does your system and vendor have a good strategic roadmap for the product? Sometimes companies through acquisition decide to stop innovation on a specific product, or may determine to change platforms instead of enhancing the current solution. Review your products annual release schedule and if product enhancements are declining, this may be an indication you need to look elsewhere. However, if a company has in place a good strategic roadmap and you have a good history with the company, it may be wise to work with the vendor during their technology transition.
- How does your solution view integration? For years, solutions could be isolated, the keeper of all of your data and ultimately become very difficult to move away from. In today’s business world, system integration and data analytics are critical to your business processes. You can no longer survive with a data silo approach. Solutions today need to provide mechanisms to incorporate into the larger technology ecosystem. If your vendor resists or says the solution cannot integrate with other solutions or processes, you should view this as a red flag and consider a move.
Meet OnBase – Your Enterprise Content Management (ECM) soul mate
OnBase is a recognized market leader in ECM, providing a single enterprise information platform for managing content, processes and cases. An uncompromised focus on product development ensures OnBase will grow with you – not hold you back. Extensive integration capabilities enable you to link content and data to activities in nearly any enterprise application. And with one system to support, maintain and upgrade, you’ll realize a low TCO and minimize IT sprawl. Breakups can be tough, but our expert conversion team has the experience and toolset for an easy and successful ECM migration.
To learn more about OnBase and how it can transform your business, click here now to contact LBMC Technology Solutions.