No employee or company does everything right all the time, but it’s impossible to improve without a clear idea of what is wrong. Giving constructive criticism to employees and soliciting constructive criticism from them is critical in improving company operations.
However, making critiques isn’t easy for anyone. Sometimes, managers can be too negative and end up hurting employee morale rather than improving their performance. Employees often don’t take satisfaction surveys seriously and can feel intimidated bringing criticism to their superiors.