While many SMB’s (small and medium-sized businesses) believe they are not a target for today’s cybersecurity breaches, the reality is that every business remains a target for threat actors looking to leverage weak points of entry or vulnerabilities. From phishing attempts to exploiting vulnerabilities through hardware and software products reaching end of life, every organization should take steps to remediate these easy entry-points for bad actors.
As 2020 has forced organizations to modify workforce deployment and threat actors have looked to leverage new potential security vulnerabilities, Managed IT services are required to evolve with renewed due diligence and expansion of the security landscape. This starts with reviewing relationships with clients and leveraging the trust in those relationships for what can be hard conversations. As service offerings have also evolved, there may be services that clients are missing simply due to prior lack of availability or perhaps, due to pushback at the time of offering. It is time that both parties (MSP and Client) come to clear understandings of vulnerabilities, solution offerings, and acknowledgment of remediation options.