Digital Transformation is a topic that has transcended the IT industry and gone mainstream over the past few years. At first, the concept may have been difficult to grasp, but you did your research and discovered that digital transformation was much more than the technology itself. You found that digital transformation was more about a journey than a destination, and you could utilize technology to create efficiencies, gain insights, and engage with customers across existing systems. As your digital transformation strategy evolves, one critical area to develop is Intelligent Process Automation (IPA).
For years, vendors have sold solutions that converted paper documents to digital documents. This approach was a good first step in the move towards digital transformation. However, solutions today are much more powerful.