Among the many buzzwords in the recruiting world, a phrase taking hold in the current tight labor market is the candidate experience. The candidate experience is the overall perception of a company’s recruiting and hiring process. Every interaction a candidate has with your company has the potential to positively or negatively affect their perception of your company and ultimately can influence a candidate’s decision to work for your company.
Simplifying and communicating during the hiring process can have a significant impact on your success in attracting and hiring qualified candidates. Technology can be both a source of efficiency and frustration in the job search process. Applying for a job has never been easier and more difficult at the same time. The availability of jobs online and the ability to readily apply with a few clicks makes employers easily accessible to candidates. The resulting volume of qualified and unqualified applicants can frustrate the most well-intentioned employers, making it difficult to respond to and update candidates, but it does not diminish the importance.