Leisa Gill, Director of Client Experience

Leisa Gill Director of Client Experience

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Contact

Phone: 615-309-2231
Mobile: 615-473-3235
lgill@lbmc.com

Location

Nashville

Connect

Leisa Gill is the Director of Client Experience at LBMC and leads LBMC's Privately Owned Companies segment. 

As the Director of Client Experience, Leisa will utilize her communication skills and business expertise to further develop, analyze and align LBMC’s brand promise with the overall client experience. She has spent the last twenty-plus years helping build the brand and LBMC’s reputation – she now takes that experience to her new role to build an even strong client experience that includes client satisfaction and delivering on the firm’s brand promise to help clients be ‘better,’ whether that is in their business or with their personal financial needs.

She serves as a valuable resource for our teams as well as for clients. Leisa will also be responsible for the ongoing education of LBMC teams on improving the client experience by setting benchmarks, monitoring progress, and recognizing successful departments and teams.

A frequent speaker on various business and marketing related topics locally, nationally, and internationally; she was recently given the charge to grow the firm’s Private Companies practice, which includes strategy, development of the practice team, and overall performance.

She is a published writer named among the Who’s Who of Women Executives, recipient of the Accounting Industry’s Marketer of the Year, inducted into the Association of Accounting Marketing’s Hall of Fame, and received numerous national and international marketing awards and accolades.

Community Involvement

Leisa is active in and continues to support many professional and civic organizations, including:

  • Member, Leading Edge Alliance
    • Serves on the Family Business Special Interest Group
    • Serves on the Marketing Special Interest Group
  • Nashville Chamber of Commerce
    • Serves on the Regional Economic Development Team
    • Previously served on the board of Directors and Chair of the Regional Economic Showcase
    • Nashville Emerging Leader Awards
  • American Red Cross
    • Chair, Regional Board of Directors
    • Diversity and Inclusion Committee
  • Member, National Association for Accounting Marketing (AAM)
    • Past President and member of the Board of Directors
    • Previously served as Chair for the AAM Advisory Council
  • Nashville Rotary Club
    • Program Co-Chair
  • Life Member, Epsilon Alpha Chapter of Delta Epsilon Sigma
    (National Honor Society for Colleges and Universities)
  • Member, P.E.O. International; Chapter X

Outside the Office

Leisa resides in Brentwood, Tennessee, with her husband, Andy.

Their oldest daughter, Melissa, a third-grade teacher, is married to Nathan, a music minister and contemporary Christian artist and songwriter, and they have given Leisa and her husband their first grandson.   

Their younger daughter, Abbey, a University of Georgia graduate lives and works in Atlanta.

When not at the office, you can find Leisa volunteering in the community, at the soccer field, in her garage bringing a forgotten piece of furniture back to life, relaxing on the lake or with her toes in the sand.

Education

  • Aquinas College, Bachelors of Science in Business Administration (BSBA); Summa cum laude
  • Austin Peay State University, Master of Science in Management (MSM)
“There is no gain without risk, perhaps no risk without love.”
Stephen King