The Refuge Center for Counseling

The Refuge Center was founded in 2005 by two local marriage and family therapists, Amy Alexander and Jennifer Gillett, in order to meet the ever-growing demand for mental health support that is affordable and accessible to anyone.  The name for the center was inspired by a passage in Isaiah which says, “It will be a shelter and shade from the heat of the day, and a refuge and a hiding place from the storm and the rain.” (Isaiah 4:6).   Beyond being a place to receive affordable and professional counseling services, The Refuge Center has also become a place where people are able to find hope and healing from the storms of their daily lives.  2020 marks 15 years of service to the community.

The Refuge Center for Counseling’s mission is to provide affordable, professional counseling services to children, individuals, and families in need. We are located in Franklin, TN, and provide life-saving counseling support on an income-based sliding-scale for clients all over the Middle Tennessee area.  We have just around 20 staff and over 65 therapists (that includes staff, interns, contract therapists and volunteers).

The Refuge Center for Counseling pairs excellence with affordability. We believe finances should never be a barrier to life-saving emotional and mental health support. In 2019 alone, we provided over 27,000 life-changing counseling sessions for nearly 3,700 clients from 17 counties in Middle Tennessee.

The Opportunity

LBMC Employment Partners was introduced to us by one of our Board members and January 2021 will mark 3 years of a growing partnership.  LBMC EP came highly recommended; not only were they able to provide the services that we needed, but they also worked with us on pricing that was reasonable for us as a non-profit organization.  LBMC Employment Partners provides us with Human Resources services such as payroll, onboarding, employee leave and insurance.

The Solution

It has been critical to giving our smaller full-time staff more margin to operations, programmatic and fundraising needs.  LBMC EP has been such an asset as The Refuge Center continues to grow.   They have provided us with accessibility, support and expertise that we do not have.

We have so appreciated the expertise, support and professionalism LBMC has given us over the years and would highly recommend them to other organizations of a similar size and need. LBMC has provided generous sponsorships for our mission as well and is overall just such an encouraging partner!