Whether an organization had a business continuity plan or not, it has certainly invoked at least parts of a plan over prior weeks. To be sure, technology advancements have made the transition to remote working an easier and less disruptive process. We saw teleworking arrangements being signed overnight, equipment being shipped to homes quickly, emergency access provisioned in minutes and two-factor authentication tools provisioned equally fast.
IT & Technology teams across the world have been remarkable in keeping pace with the changes. Our workforce has adapted quickly to working from home (“WFH”) and proving abilities to maintain or surpass productivity. As successful as the transition has been, we soon will return to work and pick up where we left off on our 2020 goals. We will do this all while shifting to our “new normal” and incorporating those things we have learned while “WFH.”
Hopefully, many have already defined their “return to work” processes. If not, now is a good time to review those plans specific to the factors unique to this pandemic incident.